Honda and Toyota of Seattle
Call Center - BDC Receptionist
Seattle, Washington•Full-time
$23 hourly
$23 hourly
About the Job
Honda and Toyota of Seattle on Airport Way in SODO is looking for Guest Support Group Consultants.
Position: Dealership BDC/Call Center Support Specialist (Full Time Position).
Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm.
Position: Dealership BDC/Call Center Support Specialist (Full Time Position).
Schedule: Wednesday - Friday 7am-6pm, Saturday 7am-5pm.
Essential Duties include the following:
- Answers incoming Service Department phone calls and takes initial information from the caller.
- Communicate with callers and visitors in a professional, friendly, and efficient manner.
- Confirm strategic questions to best determine the customer’s needs.
- Obtain and update basic vehicle information during each call.
- Assigns a service appointment time and relates information to customers.
- Communicate messages to the appropriate parties in a timely manner.
- Assists service customers during the morning and evening service rush whenever possible.
- Assists with clerical duties as requested.
- Maintains a professional appearance and exhibits a high degree of professionalism.
- Make outbound phone calls with the goal of selling a service appointment.
- Other duties may be assigned.
Benefits:
- Health/dental/disability is available after 60 days for full-time employees.
- We also provide paid vacation after 1 year.
- 401k.
- 401k company match program.
- Paid sick leave.
- We offer and encourage a career path in all departments.
Salary: Starting at $23.00 per hour.
Must submit a resume for consideration.
Honda and Toyota of Seattle is an Equal Opportunity Employer.
About Honda and Toyota of Seattle
Welcome to Honda and Toyota of Seattle! We do things very differently than most all other automotive stores in the Seattle market. We are a one price dealership - that's right, no negotiation! Our goal is to make purchasing a vehicle simple.At Honda and Toyota of Seattle, we are honored to give back to the City of Seattle - the very community that's been our biggest support since 1986. We're a family-owned business that values individuals, so our sponsorships and donations benefit a wide range of organizations that reach a variety of people. We support the next generation through Seattle Schools and the elderly through Senior Services. We give to the hungry people of the Puget Sound region by sponsoring an annual food and fund drive and we give to the sick and injured by donating to the uncompensated care program at Harborview Medical Center.As you can see, we love people, and our goal is to invest in them - community and our co-workers. That's why we invite you to visit us, have a cup of coffee, and get to know our teams at Honda and Toyota of Seattle. Thank you,The Honda and Toyota of Seattle Family